Privacy Policy

Impressum

The following information in this first section (Impressum) is required by German law.

Informations according to § 5 TMG:

tramondia
Linda Iosivoni
Kleinschmidtstr. 13
69115 Heidelberg
GERMANY

E-Mail: privacy@tramondia.com
Website: www.tramondia.com
USt.-IdNr.: DE258865858

Responsible for the content of the website and mobile Application (§ 55 Abs. 2 RStV): Linda Iosivoni

Responsible for the content of this site and mobile Application concerning hotels is our technology partner (HotelsCombined)

General

tramondia is purely a search engine, we don't sell anything. As such we present content and actively engage with trusted third party companies, who in turn, can present dynamic content to our users.

tramondia continually strives to comply with all data protection requirements.

Below you will find the Privacy Policy for tramondia in English, which applies to any information provided or collected through this tramondia website and/or any tramondia application, including the tramondia mobile and tablet applications or any application on a social media or other website (each an "App"), each of which are provided by tramondia, Linda Iosivoni, Kleinschmidtstr. 13, 69115 Heidelberg, Germany (“tramondia”, “we”, or “us”).

Privacy Policy in your language

Read the tramondia Privacy Policy in your language:

DeutschEspañolPortuguêsPortuguês BrasileiroFrançaisItalianoDanskNederlandsNorskPolskiSlovenčinaSvenskaTürkçeRomânăMagyar

The German translation, takes precedence.

General Information about Privacy and Purpose of Storage

We collect data so that we can continually improve the deals and services we offer you.

In addition, our technology partner HotelsCombined (HotelsCombined Pty Ltd, 44 Bay Street, Ultimo, 2007, NSW Sydney, Australia) is collecting data. In this respect, both this Privacy Policy and the Privacy Policy of our technology partner HotelCombined apply. The Privacy Policy of HotelsCombined can be found   here.

Which kind of data is collected?

Contact

You can write us an e-mail. To process this data, we collect your contact details (name and email address). This data, as well as any correspondence that is exchanged, will be saved and used by us to improve the services tramondia offers you.

Internet Connection Information

When you visit a page from tramondia, we may collect your IP address, the date and time of your visit, the retrieved data and the version of your browser, as well as any information that is submitted by default. Identifying a single person using the collected data is not possible. We use this data to prevent errors as well as to improve our services.

Email Advertisements

If you have agreed to receive our newsletter, your email address will be saved and used for personal email advertisements until you unsubscribe from the newsletter. Your consent is given through the confirmation email sent by tramondia. Your registration for receiving the newsletter is complete when you confirm your subscription via the link in the email. You may unsubscribe at any time by sending an email to info@tramondia.com without incurring costs other than the transmission costs at the basic rates of your internet provider.

Location Services

When looking for hotels around your current location we use the Location Services API to obtain your location. We do not store or re-transmit this data anywhere.

App

By using our app, we may collect information about what mobile device you use to visit the site. We receive this information through your mobile device’s UDID (unique device identifier). This is a code that is unique and only attributable to your device. Likewise, we collect information such as your IP address, your operating system and the browser you are using and how you use your apps. If you allow GPS positioning on your mobile device, your GPS data can be used to determine your exact location and to show you nearby hotels. You can prevent access to your GPS data by selecting the appropriate settings on your mobile device. In the event that the app crashes, you can send the respective error report by which we constantly try to improve the usage of the app. The type of mobile device you use, your UDID, the time of the error, the used feature and the status of the app in case of failure will be transmitted via such reports. It is also possible that your personal settings will be transmitted to us, though you can change this in your mobile device’s settings at any time.

Data Transfer

In the following cases, your data may be passed on to the relevant authorities/courts:

1.

In some cases, disclosure to national and international authorities and/or courts due to prior administrative or judicial order is required by law. In these cases, the transfer is made in compliance with the legal requirements and only if the disclosure is necessary.

2.

Insofar this is necessary to prevent illegal or suspected illegal activities, to protect the rights, property or safety of tramondia, the website or the website’s users and to protect in a legally permissible manner.

3.

In connection with a corporate transaction, such as the sale of a branch or division, a merger, consolidations or a sale of assets, or, in the unlikely event of insolvency, we may transfer your data to the responsible authorities, the appointed insolvency administrator and/or the potential transaction partners.

Cookies

At tramondia, we want to ensure that your visit to our site is smooth, reliable and as useful to you as possible. To help us do this, we use cookies.

Cookies are small bits of information that are placed on your computer or mobile device when you visit almost any website. Cookies do not recognise you personally and are not harmful to your computer or mobile device. They are used by websites you visit in order to improve your experience on the website.

We use so-called session cookies, which, depending on what settings you have in your browser, will be deleted when you close your browser.

Additionally, we also use cookies that are used beyond the session (“trans-session cookies”). In particular, these cookies are used to make our services user-friendly, more effective and more secure. Thanks to these files it is possible for you to see specific information tailored to your interests on the site. Thus the sole purpose is to offer our services to suit users’ needs and to create a comfortable surfing experience.

tramondia is a participant in the affiliate program by HotelsCombined. With this affiliate program commissions or referral fees can be earned by placing links to vendors.

Also to this purpose cookies are used.

You may refuse the use of cookies by blocking their installation on your browser. How to block cookies is dependent on which browser you use.

You can set or amend your web browser controls to delete or disable cookies. If you choose to disable cookies on your computer or mobile device however, your access to some functionality and areas of our website may be degraded or restricted. www.allaboutcookies.org provides good simple instructions on how to manage cookies on the different types of web browsers. Most advertising networks offer you a way to opt out of advertising cookies. www.aboutads.info/choices/ and www.youronlinechoices.com have useful information on how to do this.

Google Analytics

tramondia and his technology partner HotelsCombined use Google Analytics for the website and for the app. Google Analytics is a web analytics service provided by Google, Inc. (“Google”). It uses “cookies”, which are text files placed on your device, to help the website o rapp analyze how users use the site or app. The information generated by the cookie about your use of the website or app (including your IP address) will be transmitted to and stored by Google on servers in the United States and they are stored there.

In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of tramondia and of HotelsCombined Google will use this information for the purpose of evaluating your use of the website, compiling reports on activity for website/app operators and providing other services relating to website/app activity and internet usage to tramondia or HotelsCombined.

Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en Alternative to the browser add-on, or within browsers on mobile devices or within the app, you can set an opt-out cookie on your device. This opt-out cookie prevents the future collection of your data when visiting this website or using the app: Disable Google Analytics. If you delete your cookies, you will need to click this link again.

Information, Revocation, Cancellation

Under the German Federal Privacy Act, you have the right to free information about your saved data, as well as the right to rectification, blocking or deletion of this data. You can object to the use, processing and transfer of your personal data at any time by sending a notification in the mail or by sending an email to privacy@tramondia.com. After receiving your objection, we will not use, process or transfer the affected data for purposes other than for completing your request and discontinuing the sending of advertising material to you. However, this does not apply to data which are necessary for processing your request or for data that tramondia is required to save due to statutory provisions.

The German translation takes precedence.